






Testimonials





Jason MI bought the foldable neck fan for my morning walks, and it’s a total game changer. Quiet, powerful, and rechargeable—worth every penny!
AminaTheir stainless steel spiral ring is even better than the pictures. No tarnish, perfect fit, and I get compliments constantly!
Emily TI was nervous about ordering from a new store, but everything went smooth. Got a shipping confirmation within a few hours and my necklace arrived ahead of schedule!
Ravi SThe 4K mini action camera works great for my biking vlogs. Light, compact, and the video quality is sharp. For this price? Unbeatable.
LucaInfin1ty Shop really surprised me with how well they package fragile items. My ceramic vase arrived in perfect condition—plus it looks gorgeous on my shelf.
FAQs
❓ How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use that to track your package in real-time.
❓ How can I contact customer support?
You can reach us through:
- 📧 Email: support@infin1tyshop.com
- 💬 Live Chat: Available on the website
- 📱 Social Media: DM us on Instagram or Facebook
We usually respond within 24 hours on business days.
❓ Can I return or exchange my jewelry?
Yes! We offer a 30-day return policy. Items must be unused and in original packaging. Please refer to our Return Policy for full details.
❓ What if I ordered the wrong item?
No worries! If your order hasn’t shipped yet, we’ll gladly help correct it. Contact our support within 12 hours of placing your order.
❓ How long does shipping take?
- Domestic Orders (if applicable): 3–7 business days
- International Orders 7–15 business days
You’ll receive a tracking number via email once your order ships.
❓ Can I cancel or change my order after placing it?
If you need to change or cancel your order, please contact us within 12 hours of purchase. Once the order is processed, we may not be able to modify it.
❓ What if I receive a damaged or defective item?
We offer a 100% Satisfaction Guarantee. If your jewelry arrives damaged or not as described, contact us within 7 days of delivery and we’ll provide a replacement or full refund.